This course provides an in-depth examination on improving client success in litigation through Alternative Dispute Resolution (ADR) and civility, while adhering to professional conduct rules. It distinguishes between ethics (minimum standards) and professionalism (broader values like competence and integrity). The growing issue of incivility in the legal profession is highlighted, along with its consequences, including disciplinary actions. This course provides an in-depth examination of the skill set necessary to recognize aggressiveness that has improperly replaced advocacy in legal practice and how to turn that to civility in Alternative Dispute Resolution. The course explores the knowledge and tools necessary to identify incivility and the tools that can be applied in practical situations to return to civility. The course explores selecting arbitration versus litigation, discussing pros and cons like control over the decision-maker, confidentiality, cost, and speed. It delves into the complexities of arbitration agreements, including the scope of arbitration clauses and the choice between single or multiple arbitrators. It emphasizes that professionalism is integral to daily legal practice, not just memorizing rules, and explores reasons for incivility, such as changing cultural norms and generational differences.