This material provides an in-depth examination of the skill set necessary to recognize aggressiveness that has improperly replaced advocacy in the legal practice and how to turn that to civility in mediation. This publication provides the reader with the knowledge and tools necessary to identify incivility and the tools that can be applied in practical situations to return to civility. This material is intended to be a guide in general and is not legal advice. If you have any specific question regarding the state of the law in any particular jurisdiction, we recommend that you seek legal guidance relating to your particular fact situation.